Clear Internet Browser Cache

Why clear your browser cache?

Clearing your cache can fix common issues such as:

• Pages not loading correctly
• Seeing outdated content
• Login or display errors after system or application updates

This is a safe first step recommended by  George's IT Service Desk.

Google Chrome

Fast method (recommended):

1. Open Google Chrome
2. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac)
3. Set Time range to All time
4. Check Cached images and files
5. Click Clear data

Menu method:

1. Click the three dots (⋮) → Settings
2. Select Privacy and security
3. Click Clear browsing data
4. Follow steps 3–5 above

Microsoft Edge

Fast method (recommended):

1. Open Microsoft Edge
2. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac)
3. Set Time range to All time
4. Check Cached images and files
5. Click Clear now

Menu method:

1. Click the three dots (⋯) → Settings
2. Select Privacy, search, and services
3. Under Clear browsing data, click Choose what to clear
4. Follow steps 3–5 above

Good to know

• Clearing the cache does not delete saved passwords or bookmarks
• If problems continue, try:
  • Closing and reopening the browser
  • Using an Incognito / InPrivate window
  • Clearing cookies as well